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East Meets West finds home in Rocky Hill
By: John Fitts, Staff writer
05/05/2009
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Although it's only been open about a month and a half East Meets West has gained a steady customer base with its "Superb Chinese Food served with American style."


Manager Jerry Zheng said the restaurant has a huge menu (almost 300 items) with dishes that have their roots in China but are often made with American influence.
"Everything in here is really Americanized," he said. "I decided to change the traditional."
At the same time, Zheng also works hard to provide some dishes typically only found in areas such as Chinatown in New York City. Dishes are based om Cantonese, Szechuan and Hunan cuisines.
Some of those dishes do take some time to prepare.
"It's a little time consuming but I'd say it's worth the wait," he said.
Zheng said the American influence goes further than the menu. He said all aspects of cultural are important and he has learned what people in the country like and makes sure that his counter employees can communicate well in English.
In fact, he said all facets of customer service are important, no matter how much someone spends there.
"I value the business of all customers." Zheng said.
He said that goes beyond being polite. If someone is shorted in order, for example. Zheng said he or someone else will personally deliver the missing item.
The restaurant has been steadily gaining in popularity since it opened less than two weeks ago. Zheng said opening weekend was so busy, he actually ran out of some food. He said that was totally unexpected and some customers were unable to get the item they ordered. Zheng hopes those people will give him a second try.
Zheng said he has an average of about 50 take out orders every day. East Meets West also has a small dining area, mostly used by employees but that also allows area employees a place to sit at lunch time.
Chamber of Commerce Executive Director Joani Olsen said the restaurant has been well received and has a good selection and friendly staff.
East Meets West is actually the third restaurant Zheng's family has opened. His dad "Rocky" and other family member opened Ocean Garden in Gloucester, Mass. about 10 years ago. After that they opened a second location in Nashua, NH.
Zheng began working in the business when he was 16 and learned from his father.
Zheng said he came to Rocky Hill based on the recommendations of friends who live in town.
"Friends told me that this town really needs a second take-out restaurant," he said.
From there Zheng conducted a survey, which was well received. He then went obtained the necessary approvals from the town.
"They really welcomed me," he said.
Zheng said the town is much different from living in New York City where he grew up.
"I like this town," he said. "The calmness is comforting."


©Rocky Hill Post 2009


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