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The report categorized every 311 call by the agency that was assigned the complaint and the geographic area in which the problem took place. The department issued separate reports for every borough, zip code, and City Council district. It also issued a citywide report. Complaints on everything from potholes to unleashed dogs were tabulated.
A study of Queens’ districts found that the most noise complaints came from Hiram Monserrate’s Corona based 21st District and Joseph Addabbo’s Howard Beach centered 32nd District, with 459 complaints apiece. Residents in Tony Avella’s 19th District in Bayside called in the borough’s smallest number of complaints with 132.
After noise, the problem that proved most bothersome to Queens residents in May was blocked driveways. In fact, Queens called in more complaints on obstructed drives (1,639) than any other borough, even more populous Brooklyn (1,619).
Once again Monserrate’s district placed the most blocked drive calls (180), while David Weprin’s 23rd District in Hollis called in the fewest (57).
Potholes also proved to be a problem in the borough covered with miles of highways. Queens residents called in 410 complaints of holes in the road, more than a dozen per day. Complaints about potholes on the highways took an average of 1.86 days to be resolved, while grievances about city streets took 2.72 days to be settled.
Problem areas for potholes included Avella’s 19th District, Eric Gioia’s 26th District (Sunnyside), Leroy Comrie’s 27th District (St. Albans), and Melinda Katz’s 29th District (Forest Hills).
