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You
come to us with consumer feedback that you want to give –a
complaint, a compliment, a question or a suggestion. We gather
some information from you, such as what company you dealt
with, what kind of feedback you want to give, and how strong
your feelings are. Based on your answers, we give you an appropriate
business letter which you can then edit however you want.
Once we have your approval, we send it to the best contact
at the company.
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